LOOKING FOR A NEW CAREER?

Overview

Dynamic Devices develops advanced liquid handling laboratory automation workstations for the life sciences and clinical/diagnostic sectors. Our systems help researchers and laboratory teams improve efficiency, reliability, and workflow performance through flexible automation solutions.

Position Summary

We are seeking a Technical Sales Engineer to support commercial activities across Europe. This requires a high level of independence, strong technical and customer-facing skills, and close collaboration with internal teams. The ideal candidate will be based in Switzerland, preferably within practical reach of our Yverdon-les-Bains office. This location would allow for closer collaboration with our Applications and Service team and make it easier to host customers for demonstrations when appropriate. The role also requires regular travel to customer sites across Europe, including the UK.

Responsibilities

• Customer Engagement: Engage with prospective and existing customers to understand their workflows, technical requirements, and application needs.
• Product Demonstrations: Deliver product presentations and demonstrations, both remotely and in person, tailored to customer requirements.
• Customer Visits: Host customer visits and support demonstration activities, including at the Yverdon-les-Bains office when needed.
• Cross-Functional Collaboration: Work closely with the sales, marketing, applications, and service teams to support regional business development activities.
• Solution Development: Evaluate customer projects and recommend solutions aligned with their scientific, operational, and technical needs.
• Customer Feedback: Gather and communicate customer feedback to internal stakeholders to support ongoing product and workflow improvements.
• Travel: Travel throughout Europe and the UK to support customer meetings, demonstrations, evaluations, and relationship development.

Qualifications

• Technical and Analytical Skills: Strong analytical and problem-solving skills, with the ability to understand customer workflows and translate them into practical technical solutions.
• Communication: Excellent written and verbal communication skills in English. French and/or German is a strong asset.
• Travel Readiness: Willingness and ability to travel regularly throughout Europe and the UK.
• Customer-Facing Confidence: Strong interpersonal skills and confidence in technical discussions and product demonstrations.
• Team Collaboration: Ability to work cross-functionally with commercial, applications, and service teams.

Preferred Qualifications:

• Industry Experience: Previous experience in life sciences, laboratory automation, or a related technical commercial role is highly desirable.
• Location: Based in Switzerland, ideally within convenient travel distance of Yverdon-les-Bains.
• Languages: In addition to English, French and/or German language skills would be advantageous.
• Education: BS/BA in Biology, Life Sciences, or a related field preferred, though not required.

Overview

Dynamic Devices is a leader in liquid handling lab automation, delivering cutting-edge solutions to the Life Sciences and Clinical/Diagnostic industries. We are known for our innovation and reliability, providing unique systems that accelerate scientific research. We are looking for an automation and support engineer to join our team in Boston, MA, to help install and perform hardware service maintenance on our Lynx liquid handling platforms.

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Responsibilities As an automation and support engineer, you will play a pivotal role in keeping system equipment in optimal shape for our customer base. Based just outside Boston, you will work closely with our team to test and refurbish instruments, coordinate with customers for service-related issues, and ensure product functionality.

• Customer support: Communicate with customers following installation to assist with troubleshooting and perform maintenance training. Schedule and coordinate preventative maintenance and provide ongoing development support.
• Hardware maintenance: Perform necessary repairs and refurbishment for internal and customer-owned Lynx platforms. Conduct testing for operational qualifications to ensure the platform can execute the customer’s methods.
• Documentation: Write service reports detailing the setup and tear down of Lynx platforms, including descriptions of any servicing and testing performed.
• Collaboration: Work as part of a cross-trained and dynamic team (hardware, software, applications) while coordinating with the sales team for end-to-end product development.
• Communication: Maintain ongoing communication with customers and team members to convey updates, coordinate expectations, and ensure project targets are being met.

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Qualifications

• Educational background: An Associate’s degree or equivalent in manufacturing, engineering, automotive repair, or a related field is required. Bachelor's degree preferred.
• Experience: 1 year of hands-on experience in manufacturing, equipment/hardware repairs, or mechanical engineering.
• Travel: Able to travel domestically (50-75% of the time), possibly on a few days’ notice.
• Adaptability: Strong analytical and problem-solving abilities. Able to adapt to new challenges and independently develop solutions throughout a project.
• Hardware knowledge: Comfortable working with hardware and willing to learn.

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Preferred Skills (Pluses)

• Organizational abilities: Strong organizational skills with the ability to manage multiple projects and meet deadlines.
• Communicative skills: Excellent verbal and written communication skills. Ideally experienced in customer support.
• CAD experience: Knowledge of 3D printing and the ability to create CAD models.
• Industry knowledge: Experience in biotechnology or life science sectors.
• Lab automation experience: Familiarity with lab automation, particularly for life science applications.

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Benefits

• 401(k)
• 401(k) matching
• Paid time off
• Health Reimbursement Account

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Must live within 20 miles of:

• Bedford, MA 01730 (Required)

Overview

Dynamic Devices provides cutting-edge liquid handling lab automation workstations to the Life Sciences and Clinical/Diagnostic industries. We are a highly mobile and aggressive innovator in this market space. We offer reliable and unique systems to enable the research scientist to get work done in an accelerated fashion.

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Position: Laboratory Automation Engineer

We are currently looking for a Laboratory Automation Engineer. This individual will be involved with supporting the territory in keeping the system equipment in optimal shape for our customer base. This will start with installation, training, and application support. Programming as well as system support and preventative maintenance are also part of the candidate’s duties. The position will work closely with sales (both pre-sales and post-sales) to assist in instrument demonstrations or other tasks to grow the business. As part of a small elite team, we will look to you to help with identifying new trends, contribute to documentation or tech notes, and streamline applications as needed. We are looking for a quick learner that can operate independently yet cooperatively to support those innovations as well as keeping the existing installation base operational and instilling confidence in our products.

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Responsibilities

• Design, develop, and support instrument methods for a diverse customer base
• Understand and analyze project requirements and translate those into programming deliverables
• Work with internal engineers to provide feedback on products for improvement
• Work with R&D on product testing
• Work as part of a cross-trained and highly dynamic team (hardware, software, applications)
• Willingness to complete your tasks, even when outside the normal scope, to help reach goals
• Coordinate expectations on shipping and installation logistics for installations
• Schedule & coordinate preventative maintenance each month to be completed
• Receive customer calls for service-related issues. Triage and assess remotely or in-person

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Qualifications

• BS/BA in Biology, Computer Science or applied engineering discipline
• Solid programming experience with automation
• Strong analytical and problem-solving skills
• Willingness to travel (30-50%)
• Excellent verbal and written communication skills
• Based in Polk City, IA

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Preferred Skills (Pluses)

• Prior track record of implementing lab automation in the life sciences
• Understanding of computer communications (TCP/IP, RS232) & networking
• Comfortable working with hardware and willing to learn
• Comfort with scripting languages (predominantly C#) and willingness to learn programming languages to embellish system capabilities
• Willingness to share your knowledge and experience for the benefit of the team or product

Overview

Dynamic Devices delivers cutting-edge liquid handling automation workstations to the Life Sciences and Clinical/Diagnostic industries. As a highly mobile and innovative company, we pride ourselves on providing reliable and unique systems that enable scientists to accelerate their research.

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Position: Field Application & Service Engineer (FASE)

We are seeking a Field Application and Service Engineer (FASE) to support our customers and systems in the Metro Boston area. This role combines technical expertise, customer-facing service, and collaboration with internal teams. You will be responsible for system installations, customer training, application and programming support, preventative maintenance, and troubleshooting. As part of a small, elite, and highly dynamic team, you will also contribute to product demonstrations, technical documentation, application streamlining, and product improvement feedback. This is an exciting opportunity for a motivated self-starter who can work both independently and collaboratively to keep our systems running at peak performance and instill customer confidence.

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Responsibilities

• Install, configure, and support automation systems for customers
• Provide customer training, programming, and application support
• Perform preventative maintenance and respond to service-related issues (remote or onsite)
• Collaborate with Sales on instrument demonstrations (pre- and post-sales)
• Design, develop, and support instrument methods for diverse life science workflows
• Analyze customer project requirements and deliver programming solutions
• Work with Engineering and R&D teams on feedback, testing, and product improvements
• Identify new trends, streamline applications, and contribute to technical documentation
• Coordinate shipping and installation logistics for system deployments
• Support cross-functional teamwork (hardware, software, applications)

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Qualifications

• BS/BA in Biology, Computer Science, or Applied Engineering discipline
• Proven track record with lab automation in the life sciences industry
• Working knowledge of common lab techniques, such as:
  • ELISA
  • PCR
  • Cell culture
  • NGS library preparation
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability and willingness to travel up to 50%
• Based in the Metro Boston area, reporting to the Bedford, MA office

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Preferred Skills (Pluses)

• Experience with computer communications (TCP/IP, RS232) & networking
• Comfort with hardware troubleshooting and repair
• Scripting/programming knowledge (Python, C#, or similar)
• Team-oriented mindset with a willingness to share knowledge